FAQs
About Products
1. Are baroque pearls imperfect?
Baroque pearls are naturally formed treasures, and their unique shapes, textures, and subtle variations are what make them truly special.
Unlike perfectly round pearls, baroque pearls may have minor natural imperfections, such as slight surface marks, uneven shapes, or small variations in color. These characteristics are part of their natural beauty and are usually not noticeable during everyday wear.
At LiraGee, we carefully select every pearl and only choose pieces that meet our quality standards. Pearls with noticeable or significant imperfections are never used in our jewelry.
Our pearls may not be 100% perfect, but they are 100% unique — each piece carries its own natural character, charm, and story.
2. Will my jewelry look exactly like the photos?
Because every piece is naturally unique, slight variations in color, shape, and size may occur.
We make every effort to ensure our photos and descriptions accurately represent each item. However, natural pearls have their own unique characteristics, and colors may appear slightly different depending on your screen settings.
Each LiraGee piece is truly one of a kind.
3. What is the One-of-a-Kind Collection?
The LiraGee One-of-a-Kind Collection features specially selected jewelry pieces crafted with rare and uniquely shaped natural pearls.
Because each pearl is naturally formed with its own shape, color, and character, some pearls are truly irreplaceable and cannot be recreated.
Pieces in this collection are available in extremely limited quantities — often as a single creation. Once a one-of-a-kind piece finds its owner, it may never be available again.
For those who appreciate individuality and natural beauty, the One-of-a-Kind Collection offers a chance to own a truly unique piece of nature-inspired jewelry.
Abount Returns & Refunds
1. How much does shipping cost?
We offer free worldwide shipping to make your shopping experience easier and more enjoyable.
Abount Shipping & Tracking
1. When will my order be shipped?
Most orders are shipped within 3 business days.
For special orders or customized pieces, processing times may vary, and we will provide specific updates accordingly.
Before shipping, every piece is carefully inspected and securely packaged to ensure it arrives safely.
Once your order has shipped, you will receive a shipping confirmation email with tracking details.
During peak seasons, processing times may take 5–7 business days.
2. I did not receive my order confirmation email. How can I confirm my order?
After every purchase, you will receive an order confirmation email containing your order number.
If you do not see it in your inbox, please check your spam or junk folder.
If you still cannot find it, please contact our customer support team.
3. How long does delivery take?
Orders typically arrive within 1–3 weeks.
Please note that international shipping times may vary depending on customs processing and unforeseen delays.
For pre-order items, shipping usually begins within 3–4 weeks after purchase.
4. Will my items be shipped together?
To ensure the fastest possible delivery, some items may be shipped separately.
You will receive tracking information for each shipment when applicable.
5. I received a tracking number, but there are no updates. What should I do?
Please allow 2–3 business days after shipment for the carrier to update your tracking information.
If there are still no updates after this period, please contact us and we will be happy to assist you.
6. Where are your products shipped from?
Our jewelry is handcrafted by skilled artisans and carefully inspected before being shipped from our fulfillment center.
Each piece is carefully inspected before leaving our facility.
7. Can I change my shipping address after placing an order?
Please review the shipping address in your order confirmation email immediately after purchase.
Important: Once your order has been shipped, we are unable to change the delivery address.
If your tracking information has already been updated, you may contact the carrier directly to request a package interception or delivery adjustment.
Please note that incorrect addresses may result in delivery delays or lost packages, and we cannot be held responsible for issues caused by incorrect shipping information provided by the customer.
8. Do you offer international shipping?
Yes, we ship worldwide.
International delivery usually takes approximately 10–21 business days, depending on customs clearance and potential shipping delays.
Express shipping options may also be available, with delivery times varying by destination.
9. Where can I view your complete shipping policy?
Of course! You can view our complete shipping policy [here].
Privacy & Security
How do you protect my personal information?
Your privacy is our top priority.
We never sell, share, or disclose your personal information without your consent.
For more details, please review our complete Privacy Policy [here].